For your convenience, we accept Visa, MasterCard, Discover, and American Express. If paying by check, a charge of $20.00 will be added to your balance for each returned check.
Unless arrangements have been made in advance, co-payments, co-insurance, and any outstanding balances are expected at the time of service.
Patients may be financially responsible for payment of all services, even if their insurance company does not pay. If your insurance does not pay, we will bill you and you will be expected to pay in full.
Patient accounts not paid promptly are subject to third party collections and/or legal procedures. If you receive three statements for your balance due and have not made payment or payment arrangements, your account will be sent to collections. A payment schedule can be arranged if requested. If a payment schedule is agreed upon (either in writing or verbally over the telephone), you will be expected to make all payments on-time or the payment schedule will be considered void and your account will be subject to third party collections.
We realize that emergencies do arise that may affect timely payment of your account. If such extreme cases do occur, please contact our office at (270) 843-7557.
We accept Medicare as well as most insurers, however, please review all insurance information with our staff prior to services being rendered.
Your health insurance contract is between you and your insurance company. If your insurance carrier has not responded to a claim within 90 days, we reserve the right to formally transfer all associated liability of the claim to the patient or guarantor. Please keep a close watch for carrier claim payment and contact the insurance carrier or our office at (270) 843-7557 in the event a claim is not resolved within 60 days from the date of service.
Please notify our office of any change in name, address, phone, or insurance information.
What About Referrals?
Prior to your appointment, please check your insurance information so you will be informed about specialist referral requirements. If your insurance requires a referral or authorization for your visit with us, we must have it before we see you in our office. Your referring doctor will usually provide this information; however, it is ultimately your responsibility to obtain your insurance referral.
Our office we ensure that the proper referral or authorization is obtained prior to us rendering services in the hospital or outpatient setting.